SHIPPING POLICY

Shipping Policy

Effective Date: January 1, 2025


1. Order Processing

Orders are typically processed within 1–2 business days. You will receive an email with tracking details once shipped.

2. Shipping Methods

We ship via USPS, UPS, or FedEx. Shipping options and delivery estimates are shown at checkout.

3. Discreet Packaging

All orders are shipped in plain, unbranded packaging with no indication of the contents.

4. Shipping Costs

  • Flat-rate or calculated based on location.
  • Free shipping on orders over $[XX] (if applicable).
  • We do not ship to P.O. Boxes for expedited services.

5. Lost or Delayed Packages

If your tracking shows “delivered” but you haven’t received it, please:

  • Wait 48 hours
  • Check with neighbors/building managers
  • Contact us after that window

We are not responsible for carrier errors but will do our best to assist.