RETURNS & EXCHANGES POLICY

Returns & Exchanges Policy

Effective Date: January 1, 2025
Due to the intimate nature of our products, your health and safety is our top priority.


1. Final Sale Items

All sales are final on the following items:

  • Opened products
  • Used items
  • Items without original packaging

2. Eligible Returns

We only accept returns for:

  • Items that arrived damaged or defective
  • Incorrect items received

3. How to Initiate a Return

Contact us at [returns@email.com] within 14 days of receiving your order. Include:

  • Order number
  • Photo(s) of the issue
  • A brief description

If approved, we will provide a return label and instructions.

4. Refunds

Refunds will be issued to your original payment method within 7–10 business days of receipt and inspection.